Description
Later in the show: Filmmaker Sonali Gulati (Virginia Commonwealth University) used to spot telemarketers by the way they mispronounced her Indian name. But when they started to get the name right, she knew something was up. American companies have long outsourced telemarketing and customer service jobs to India where workers compete for jobs at giant call centers. Gulati visited a call center in India and discovered how Indian telemarketers acquire American names and accents, and learn about American movies, music, and TV. Her film Nalini by Day, Nancy by Night is a journey into that world.
